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Home > Support > FAQs
latest update 15/09/14


Frequently asked questions
about FASEP products

see also Features, Advantages and Benefits

Wheel Aligners - generic
Wheel aligners - PC based
Wheel Aligners - Digital
Wheel Balancers - generic
Wheel Balancers  - Video
Wheel Balancers - Digital
Tire Changers - generic

All products

Custom Tariff
What is HS custom code (custom tariff) for FASEP products?
A: Please note the following about custom tariff:
Wheel aligners
Wheel Balancers
Tyre Changers

Wheel Aligners - all

Type of sensors for wheel aligners
Q: Looking in your brochures, you have 4 kind of sensors: Classic1, Classic2, Iris2, Trax. Please, give us more functions descriptions and their characteristics?
A: Please find details about our sensors on  Home > Products > Wheel Aligners > any model > sensors technology.
8-sensors-systems vs FASEP system
Q: Competition has 8 sensors wheel aligner. Does Fasep has the same, what models? Does your kind of sensors work like 8 sensors kind, what models?
A: All FASEP 4-wheel aligners can be considered "8 sensors type" as our aligners go-all-around the car.
The main difference (that is the main advantage for FASEP) is that 8-sensors type do it only with angles, whereas our system do it with angles + distances. This is a much more precise way and less affected by other problems that you may have on several type of cars (spoilers, small wheels, etc) during several type of measurements in different conditions.
Do not confuse between 2-wheels and 4-wheel aligners, and 6-sensors or 8-sensors type. 6-sensors is not a "surround" type of system. 8-sensors is a surround type (but using only angles!). All FASEP 4-wheel-aligners are "surround" type (using angles and distances for a better accuracy).
Comparison between different kind of alignment systems.

Q: There are 8,6,4,2 sensors wheel aligner. Please give us full information about functions all of it.
A: Let us clarify for you in this way.
2-wheels alignment and 4-wheels alignment: you can easily understand that this is simply depending on how many wheels are measured at the same time.
If you look at competition, 4 wheel alignments can be divided in 6-sensors and 8-sensors.
6-sensors is a 4-wheel alignment as it can measure thrust angle and then correct front toe measurements, but is not a "surround" type, that is it does not "close" the car.
8-sensors is a 4-wheel alignment, and it is a surround type as it close the car, BUT ONLY with angles.
Instead, all of FASEP 4-wheels alignment system are a "surround" type as we also "close" the car rectangle. The advantage is that we use ANGLES and DISTANCES and this makes it more accurate, and less problems in many conditions of measurement.
Q: What are the accessories needed to align trucks?

A: Depending on what are the accessories you already have in your FASEP wheel aligner, you may need to order the following parts: 3M036 (standard truck turntable) or 3M075 (electronic turntable), 3M212 (truck wheel clamp). Quantity of turntables needed is 2 to 4 (depending what kind of truck you have to align: 2 or 4 steering wheels) and quantity of clamps needed may be 2 or 4 depending what is your current measuring system.
See Home > Products > Wheel Aligners > Optional Accessories
Q: How to calibrate my FASEP aligner?
A: Depending on what is the number of sensors you have (2 or 4) on your aligner you may need just to use the following parts: 3M047 (2-sensors calibration stand)  or 3M470-1 (universal calibration stand). The procedure to calibrate the unit is extremely simple (provided all sensors are working properly) and it is usually described in User manual.


Wheel Aligners - PC-based

Entering new car specifications into the database
Q: Can I enter new specification into the database?
A:  Unlike before, after 8.0, when you can enter new specs in the system, then specs are saved to "My Cars" directory, that is a separate place as compared to usual Car Manufacturer / Model scheme. This means that you will not be able to specify the car manufacturer name which will be forced to "My Cars". This fact is due in order to make a clear distinction between FASEP originally input data and customer's own data.

Customer Database upgrade
Q: My customer has got Customer file limited to 200 entries. He need to open this up to unlimited. How do we do this?
A:  You just need to buy the activation code. In order that we can compute the code, you have to send us the Information center of the machine to be upgraded.
Q: What is the difference between External type and Internal in Atomic model?
A: External type is a box that you connect to PC using RS232. Internal type is also connected to the PC using RS232 but wiring and installation is internal to the PC, in a 5 1/2" bay, typically used for Cd Rom.
Q: How can I display the logo of a car maker on the screen, instead of default logo?

A: Make sure Image Bank files are installed (1). Open the wheel alignment program: main menu > utility > setup > logo > select the preferred logo.
(1) if no list of logos is available, please complete installation installing Image Bank files from installation CD.
Tracks measures after changing Camber

Q: After we have entered the Track Width (front and rear) using the electronic rod and we have the Alignment measurements on the screen. If we now adjust the Cambers which may implicate that the wheels have moved sideways and therefore the Track Widths will have changed. Do you have to measure the Track Widths a second time?
A: after you insert track data the first time, computer "recalculate" tracks to wheel center (taking care of current camber). So if any change in camber occurs, this will no affect the track data, as they are "centered" to the wheel.
Wireless system
Q: Can a wireless system be operated with wires due to batteries accidentally not being charged? Do the wires come with the system as standard?
A: yes the wireless system can be operated with wires in case batteries are out of charge. The cables do come as a standard accessory.

Wheel Aligners - Digital

Truck wheel alignment on digital models
Q: Do Fasep models DN4/2MS, Un-S, M2 work on trucks?
A: of course yes. you can have several possibilities.
DN4 = you can use normal car sensors (Classic1, Classic2) with special accessories for trucks.
Or you can use special truck sensors (Avant, Avant2) also in combination with truck accessories.
DN4-S-CL1 CPS (4-wheel alignment)
DN4-S-CL2 CPS not recommended
DN4-S-AV CPS recommended (2-wheel alignment)
DN4-S-AV2 CPS recommended for 4-wheel-alignment on multi-axles, twin steering, trailers.

CPS = accessories for Trucks, Standard Turntables (for trucks)

Also UN-S and M2 can be used.
Using normal sensors (Basic type) or special truck sensors (Avant), in combination with truck accessories (clampers and turntables).


Wheel Balancers - all

Q: What is Automatic START STOP function?
A: Automatic Start- Stop means that operator simply click on Start button and motor will start automatically to spin the wheel. After few seconds automatically the computer will also stop the wheel after wheel balancing measurements are taken.
Q: What is the SELF CALIBRATION function?
A: Self Calibration is a special function (available in digital or computerized wheel balancers) that let a user to calibrate a wheel balancer with no need of a service engineer or special instrumentation. Calibration in a wheel balancer takes into account the possible own unbalance of the wheel balancer's shaft and correct it so that it does not affect measurements of the unbalance of the wheel. Also, calibration takes into account the output of the wheel balancer's sensors and electronics, so that correct calculations of weights requirements are done. 
Q: What is SELF DIAGNOSTIC function?
A: Self Diagnostic is a special function (available in digital or computerized wheel balancers) that let a user to be warned of faults during the use of the wheel balancer (procedure of wheel balancing, procedure of calibration, etc.). Self Diagnostic also greatly improves the job of a Service engineer by allowing examination of wheel balancer sensors without need of special instrumentation.
Speed of Wheel Balancers
Q: how about the accuracy of B326 compare with V554. Especially for aluminum sport rim, most of the user prefer higher rpm of the balancers haft. Shaft rotation speed can be affected to accuracy of the balancer?
A: In the old days, higher speed of balancing allowed higher accuracy in measurements. That was because of capability of electronics to read signals from sensors. Nowadays, with the advent of 16-bit technology, a greater capability of reading signals from sensors is possible: at 98 rpm accuracy of reading with 16-bit is many times better then reading at 166RPM or higher speed with 10-bit resolution. Thanks to 16-bit technology, FASEP is progressively introducing low-speed in all wheel balancer products. Low-speed balancing consequently has a great benefit for durability and reliability of mechanical parts of the wheel balancer (motor, belt, etc.).
Q: What is a ALU program?
A: ALU program is a special functions of wheel balancers to improve accuracy when balancing wheels (typically Aluminum and Alloy wheels) with adhesive weights. The operation of balancing a wheel with standard clip-on weights (Dynamic mode) is based on the fact that wheel dimensions are measured in the same position where the clip-on weights will be attached. As position of adhesive weights is not the same of clip-on weights, using Dynamic Mode with adhesive weights would bring bad results in balancing. ALU program simply better approximates position of adhesive weights, recalculating the position of adhesive weights starting from the position of clip-on weights (that is the point where wheel measurements are taken) according to some parameters, in order to calculate weights requirements more accurately. Of course parameters that drive ALU program approximation of adhesive weights positions leave chances of inaccuracy due to different design of different wheels.
Q: What is ALU-S program?
A: ALU-S program improves dramatically the accuracy of balancing when using adhesive weights. Instead of entering the wheel measurements on outer edges (where clip-on weights are applied), ALU-S program allows entering wheel measurements exactly in the point where adhesive weights are to be applied. In such way there is no recalculation of the position of the weights that can differ from one wheel to another, but a direct and exact measure of where the weights will be applied. Balancing a wheel with adhesive weights with ALU-S program result in a easier and more accurate balancing, and less chances of repetition for balancing spins or adjustments of the weights.
Q: What is USER SETUP function?
A: User Setup is a special function (available in digital or computerized wheel balancers) that let a user to setup certain operating parameters of the wheel balancer. For instance, user can setup to display results in Ounces or Grams, or can setup the dimensions to be entered in mm or inches.
A: AFC is a special function (available in digital or computerized wheel balancers) that let a user to memorize and compensate the possible unbalance of a wheel balancing adapter. Adapter's unbalance in fact cannot be taken into account by the wheel balancer own self calibration procedure. With AFC, the possible unbalance of the adapter is memorized so that it does not affect measurements of the unbalance of the wheel.


Wheel Balancers - Video


Wheel Balancers - Digital

Tire Changers - all models

Armour tires (bullet proof)
Q: We have a client who is interested in a tyre changer for Armour tires. You have the additional Press and Help system (SAO36, SAO37). Is it possible to change Armour tires on this systems? 

A: On Armour tires, the problem is about dismounting only. Dismounting is difficult usually due to a ring that is fixed with screws. The screws must be removed while moving the tyre away with the bead breaker. So in normal conditions you do not need a Press or Help.
Of course Help and Press are still very useful when you mount the tyre. But no special problem because it is just an Armour tyre. Simply, Help and Press are good for any stiff tyre.
Press and Help can be used on RAE.2002, and all RASE models.

Different types of tyre changers
Q: What are the difference between the different types of tyre changer Standard, Tubeless and Tubeless Electronic?

A: Standard: just a normal tyre changer with no extra "frills".
Tubeless: a unit including a jet-inflation device used for bead-seating the tubeless tires.
Tubeless Electronic: like Tubeless, with an electronic inflation control unit that can be set to automatically inflate the tyre to the required pressure

Fitting low profile tires
Q: What are the extra's do we need to add for fitting the low profile tires?

A: PRESS is a must. PRESS replace the man pressing the tyre, using the tyre lever (which means chances of damaging the rim), to keep it bead-seated while being mounted.
HELP is not a must but is highly recommended. HELP is used to keep the tyre bead-sited near the bead-seating tool, in order to avoid tyre stress and to avoid the bead-seating tool touches the rim (which means chances to damage it).
PRESS and HELP together, basically, let the guy see the tyre changer do the job. He is not going to touch the tyre in anyway if both devices are installed.